Privacy policy

This privacy policy explains how Intelidat Ltd (“Intelidat”, “we”, “us”, “our”) collects, uses and protects your personal data when you use this website and our services. It also explains your rights and how you can exercise them under UK data protection law.

By using this website or providing your information to us, you acknowledge that you have read this policy.

Who we are

Intelidat Ltd is a company registered in England and Wales.
We are the data controller for the personal data described in this policy.

If you have any questions about this policy or how we handle your data, please contact:

Philip Milne, Director, Intelidat Ltd, Highcroft, Stewkley Lane, Mursley Mk17 0JD
email: privacy@intelidat.net

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we use your data. Further details are available at www.ico.org.uk.

What data we collect

The personal data we collect depends on how you interact with us, and may include:

Contact details such as your name, email address, phone number and organisation.
Information you provide in forms, surveys, scorecards, workshop requests, discovery calls or email correspondence.
Usage and technical data such as IP address, browser type, device information, pages viewed and interactions with our website, collected via cookies and similar technologies.
Marketing preferences and information about how you engage with our emails or content.

We do not intentionally collect special category data (such as health information) through this website. If you choose to provide such information, you do so at your own discretion.

How we collect your data

We collect personal data when:

You complete a contact form, request a workshop or consultation, book a call, download a resource or complete an online assessment or scorecard.
You subscribe to our email updates or marketing communications.
You communicate with us by email, phone, video call or social media.
You browse our website, where we may use cookies and analytics tools to understand usage and improve our services.

We may also obtain limited business contact details from publicly available sources such as LinkedIn or company websites, where it is reasonable to do so for business‑to‑business outreach.

How we use your data and legal bases

We only use your personal data when we have a lawful basis to do so under UK GDPR and the Data Protection Act 2018. The main purposes and legal bases are:

Providing services and responding to enquiries
To respond to your requests, deliver workshops, consultations, assessments and other services you ask us to provide.
Legal basis: performance of a contract or steps taken at your request before entering into a contract.
Running assessments, scorecards and digital tools
To deliver your results, insights and follow‑up resources when you complete our assessments or scorecards.
Legal basis: performance of a contract and, where appropriate, your consent.
Marketing and updates
To send you news, insights, event invitations, offers and content that may be relevant to you.
Legal basis: your consent (where required) or our legitimate interests in promoting and developing our services, balanced against your rights and expectations. You can opt out at any time.
Analytics, optimisation and site security
To understand how our website and communications are used, improve user experience, and keep our systems secure.
Legal basis: our legitimate interests in operating and improving our business and services, and in maintaining security.
Legal, regulatory and business obligations
To comply with legal obligations, respond to lawful requests, maintain records and manage or defend legal claims.
Legal basis: compliance with legal obligations and our legitimate interests.

We may share your personal data with:

Service providers who help us deliver our website, email, calendar, booking, analytics, CRM, document and collaboration services (for example, hosting providers, email platforms, analytics providers, scheduling tools and professional advisers).
Professional advisers such as accountants, lawyers or insurers where necessary for our business operations.
Regulators, law enforcement or other authorities where we are legally required to do so.

These third parties only process your data on our instructions, are subject to confidentiality obligations, and are required to keep your data secure.

International transfers

Some of our service providers may be located outside the UK. Where we transfer your personal data outside the UK, we will ensure that appropriate safeguards are in place, such as adequacy regulations, the UK International Data Transfer Agreement (IDTA) or standard contractual clauses, as required by UK data protection law.

How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements.

In general:

Enquiry and contact data: typically retained for up to 3 years after our last meaningful interaction, unless we establish an ongoing client relationship or are required to keep it longer.
Client and project data: typically retained for the duration of the engagement and for a period afterwards as required by law and professional practice (often up to 7 years).
Marketing data: retained until you unsubscribe or we determine that it is no longer appropriate to contact you, subject to shorter internal review periods.

We may keep anonymised or aggregated data (which no longer identifies you) for longer for research or statistical purposes.

Cookies and similar technologies

Our website may use cookies and similar technologies to:

Make the site work properly and remember your preferences.
Help us understand how visitors use the site, so that we can improve performance and content.
Support certain features such as embedded content, analytics or marketing tools.

You can control cookies through your browser settings and, where implemented, through our on‑site cookie controls or banner.

Your rights

Under UK data protection law, you have rights in relation to your personal data, including:

The right to be informed about how we use your data.
The right of access to your personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure (in certain circumstances).
The right to restrict processing (in certain circumstances).
The right to data portability (for data you have provided to us, in certain circumstances).
The right to object to processing based on our legitimate interests or for direct marketing.
Rights in relation to automated decision‑making and profiling (we do not carry out fully automated decision‑making that produces legal or similarly significant effects via this website).

You can exercise your rights by contacting us using the details above.
We may need to verify your identity before responding to your request, and some rights may be limited where we have overriding legal obligations or legitimate interests.

If you are unhappy with our response, you have the right to lodge a complaint with the ICO (www.ico.org.uk).

Marketing communications

If you subscribe to our updates, attend our events, request content or otherwise opt in, we may send you emails about Intelidat services, events, insights and resources.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us using the details above. We will still send you essential service or administrative messages where necessary.

Third‑party links

This website may contain links to other websites or services.
We are not responsible for the privacy practices or content of those third‑party sites and encourage you to review their privacy policies before providing any personal data.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our services, the law or best practice.
The updated version will be posted on this page with a revised “last updated” date and will apply from the date it is posted.

Last updated: 16 December 2025