How to get AI sorted…….
How do you become AI-Ready, Data-Driven and Boost Productivity.
The best use cases for AI tools lie in making your staff and your business more productive
Personal Ai v Business AI
We have all used and experimented with AI tools – generally these are Personal AI Tools which are designed to help individuals do something better or faster.
Using AI in business has to include other issues like Compliance, Governance and Data Security. Many leading organisations have recognised this and have banned leading Personal AI tools like ChatGPT.
Business AI is focused on business processes and systems and involves organisational change. Used properly, Business AI will change the way your business works, retains memory and makes decisions. Getting Business AI right can be transformational. Getting it wrong is expensive.
Making Business AI Work
How Smart Leaders Use AI to Build Resilient, People-Centred Businesses. You can see more here
AI, or Artificial Intelligence, are a set of TOOLS which can emulate Cognitive Human Behaviour.
In November 2022, OpenAI launched ChatGPT which brought AI in general and Generative AI specifically to the front of mainstream thinking.
There are many strands of AI.
- Some, like Robotics and Automation have been in general use for many years.
- Large Language Models, and Generative AI have progressed quickly in part due to the availability of large Data Sets and increased Computer Processing Power.
There is a grave danger of businesses adding AI tools badly or for the wrong reasons.
Not every business problem needs an AI solution.
The best place to start your AI journey is by modelling your business and understanding what your business needs.
AI has forked in two clear benefit streams.
- Personal AI – the tools that we use as people – Co-Pilots, Coda, ChatGPT, NotebookLM
- Business AI – the tools that are introduced by a business to boost productivity of staff and processes and systems, and capture quality data.
95% of AI Pilots fail
New research from MIT called ‘The Gen AI Divide State of AI in Business 2025’, examining 300 public implementations, reveals what researchers call the “Gen AI Divide”: a split between the small minority achieving substantial value and the majority trapped in failed pilot programmes.
The primary root cause identified by the MIT “GenAI Divide” report for the 95% failure rate of AI pilots is that organisations treat AI as a standalone tool or isolated experiment, rather than deeply integrating it into business processes, data infrastructure, and workflows. This disconnect means pilots often fail to scale, remain detached from real operational needs, and deliver little measurable business value.
Specifically, the report and supporting analysis highlight these compounding factors:
- Lack of clear business objectives and integration with existing systems and processes.
- Weak data foundations and fragmented or poor-quality organizational data.
- Insufficient investment in change management and organisational readiness, including lack of leadership sponsorship and user buy-in.
- AI initiatives that are hype-driven, poorly coordinated, and not aligned with tangible ROI goals.
In summary, AI pilots predominantly fail not because the technology is flawed, but because enterprises are unprepared to embed and scale AI throughout the organization, both technically and culturally.
Another cause for concern is many businesses are being seduced by technologies and terms with a desire to be seen to be introducing AI and therefore bolster their digital credentials.
The reality is that AI will best serve a business when it is being implemented as part of the strategic objectives and in line with clearly identified business needs.
The most simple test is to look at your Business Strategy.
Are all your KPIs measured and reported using metrics derived from your data-sets without any human curation?
- If the answer is “Yes, all our KPIs are measured and reported on using our own data sets without any human curation“. then the chances are, your data is AI ready (or at the very least, well on the way).
- If the answer is “No, not all our KPIs are measured and reported using our own data sets without any human curation“, then you are unlikely to be AI ready.
All your standard reports, both financial and others, need to be driven from your data without any human curation.
If you want a more comprehensive AI Readiness Assessment, please use this free tool.
Underpinning your AI readiness will be your Information Framework.
Do you have an Information Framework driven by and endorsed by your Executive team?
Have you chosen any form of AI Framework? We use the APEX Framework
The most straightforward way to drive productivity is to identify what is holding your people back.
Look at your organisation from End-to-End. Avoid focusing on “issues” without an holistic view of relationships and dependencies.
Every business is a complex web of interconnected relationships that will include people, processes, systems, and risks. Driving change without a clear view of the implications is a recipe for failure.
70% of digital transformations traditionally fail.
It is looking like this failure rate is higher in AI specific transformations where MIT (2025) report 95% of AI Pilots fail to scale to business solutions and Gartner (2025) state that 85% of AI Projects fail to deliver business value!
The reality has not changed. It is rare for the technology to be actually faulty. The issue usually lies in the work before that point; the how and why, not the solution selected.
If you aim to become AI-ready, foster a data-driven culture, and enhance productivity, consider taking the following steps to initiate the process.
- Business Process Model or DTO (Digital Twin of your Organisation): defines how your business actually works and includes a full relationship model of your organisation, including your People, Processes, Systems and Technologies as well as Risks, Controls and Mitigation and a full RACI matrix for every object, process and risk across the Business Landscape.
How do you start a DTO?
- Business Glossary; you cannot be data-driven and AI-Ready without the discipline of a Glossary which defines every metric, goal, and KPI, down to the data source. Ideally linked to your Data Catalogue.
See more here – How to start a Business Glossary
- Business Strategy: everything is tracked back to the business strategy ensuring every “tool” is delivering value against one or more strategic objectives.
- AI-Framework: Using an AI Framework whereby all AI initiatives can be maintained within a Cost, Benefit and Risk framework.
- Business Leadership: AI implementation with be less effective if it is not controlled within a Business needs led lens, which should be the first part of your Framework. We use the APEX Framework.
Foundations
Fitting AI into the business for the sake of it is a recipe for costly mistakes and delivery failure.
Working with Intelidat
At Intelidat we supply expertise to deliver excellence.
Our experience is based on delivering Information Value.
Our focus is on data , and deriving data value.
AI, Data-driven and productivity come from knowing your data, understanding your culture and identifying opportunities from your dynamic process model.
Leadership
Providing additional Bandwidth to Business Leaders to help get AI sorted, and drive a culture of Data Quality and Digital Awareness.
Fractional, Interim, Mentor to existing teams, or even as a consultant
Business Architecture & Glossary
Help you build a Digital Twin to understand business needs and priorities, and make sure you are defining all terms to aid communications and delivery.
Digital Transformation
The secret of success lies in implementation
Digital Mentor to your Board
How to drive digital literacy and deliver the Information needs that underpin a Data Driven organisation
How do you lay your Foundations?
The main reason that most AI Pilots fail is down to Data Issues. Fixing these is an imperative BEFORE starting your AI Journey.
Data is not an IT issue – the early lesson is that Data and Information needs Accountability at Executive board level. Unless explicitly stated, the buck has to stop at the top.
Unless explicitly stated, the buck has to stop at the top.
You can use and Information Framework like the 7-iDiF or the APEX Framework for AI readiness

Drivers of Excellence
- Leadership & culture
- Business Architecture
- Business Knowledge Hub
- Master Data Structure
- Integrated Business Systems
- Reporting
- Data Governance
Do you have an Information Strategy?
- Where are you now?
- Where do you need to get to?
- What are your Priorities
- How will you get there?

Key steps to getting started.
Leadership

- Vision & Strategy
- Digital Literacy
- Drive Organisational Change
- Accountable
for Information performance, data quality and integrated business systems.
Business Digital Twin

- Identify business needs
- Digital Priorities
- Plans
- Dependencies
- Risk
- Automation Opportunities
Business Glossary
- Computers only work on strict definitions.
- How can you measure a metric like No of Customers, if you have not defined a Customer, where and how it is tracked and measured?
A glossary must be accurate and kept up to date.
For a free template – click here
Master Data Structure (MDS)
Similar to how Finance relies on a Chart of Accounts for consistency, businesses should establish and adhere to a Master Data Structure.
All technologies, tools, and systems within the organization must align with and utilize this standardized structure.
Failure to do so can result in issues with data quality, hindering the ability to make informed, data-driven decisions or successfully implement AI technology.
Integrated Business Systems
The value lies in your data so all systems must use data properly.
Data should be captured once and used many times.
- Efficiency & streamline
- Improved decision making
- Customer Experience
- Cost Savings
- Data accuracy & consistency
- Supply chain management
- Compliance & Risk management
- Productivity & Scalability
Reporting
Democratic reporting systems where all reports are based on a single data source that agrees with the Master Data Structure.
All reports will have full data provenance so there are no disagreements about what data source to use.
All reports can be run 24/7 without ANY human curation.
All leaders are confident that their decisions are based on the latest business data and information.
Data Governance
Robust Data Governance Structures will help manage data quality as well as Cybersecurity and business Intelligence.
- Data quality assurance
- Compliance and Risk Management
- Responsibility & Accountability for data quality.
- Consistency and Standardization
- Technology & data integration.
how can any business in the 21st Century compete without a Digital Twin to focus and underpin, Operational Decision Making?







